iOS 1.8 Update

iOS users: we’re happy to announce that the new update is here!  The availability and missed call notifications have been updated. Thanks for your patience as we worked on rolling this out!

Do Not Disturb

expert-menu-dnd-ondnd-do-not-disturb

Introducing: Do Not Disturb. This new page allows you to schedule a daily time in which the app will not receive calls. We’ve transferred the manual availability toggle over from the main menu so you can access your activity functions all on a single page within the app. The availability toggle still works the same as previously. You may read more about how to use these features here: https://support.6ya.com/hc/en-us/articles/115009880448 (they are now identical to the Android functionality).

Call Transparency

expert-hp-dnd-incoming-calls-notify expert-hp-incoming-call-accept

In addition to functionality, we’ve also enhanced the visuals on the home page. The dollar amount in the central circle shows your earnings for the upcoming pay period. Glowing green circles around the icons indicate that calls are occurring within your category, so you now have visibility into call activity (note that these are not calls routed to you, so you cannot answer them). Calls that are assigned to you will appear via a black pop up notification.

Missed Call Notifications

call-taken cancelled-call failed-to-connect-user failed-to-connect-expert you-missed-a-call

The last exciting development is that missed call notifications now include the reason for the disconnected call. This can range from the user prematurely hanging up to connection failure due to a weak signal. You’ll also see the reasons recorded in your Call History for future reference.

We can’t wait to let you know about our additional updates in the future! Thanks for your patience, and feel free to send feedback or questions to experts@6ya.com.

Android 1.8 Update

It’s the middle of the summer, and we’re ready to cool you down with the first of many refreshing updates to come! Per experts’ feedback we’ve received, the availability and missed call notifications have been updated. You are now able to set daily offline time, and have gained more transparency into calls overall. Now let’s dig in!

Do Not Disturb

expert-menu-dnd-ondnd-do-not-disturb

Introducing: Do Not Disturb. This new page allows you to schedule a daily time in which the app will not receive calls. We’ve transferred the manual availability toggle over from the main menu so you can access your activity functions all on a single page within the app. The availability toggle still works the same as previously. You may read more about how to use these features here: https://support.6ya.com/hc/en-us/articles/115009880448.

Call Transparency

expert-hp-dnd-incoming-calls-notify expert-hp-incoming-call-accept

In addition to functionality, we’ve also enhanced the visuals on the home page. The dollar amount in the central circle shows your earnings for the upcoming pay period. Glowing green circles around the icons indicate that calls are occurring within your category, so you now have visibility into call activity (note that these are not calls routed to you, so you cannot answer them). Calls that are assigned to you will appear via a black pop up notification.

Missed Call Notifications

call-taken cancelled-call failed-to-connect-user failed-to-connect-expert you-missed-a-call

The last exciting development is that missed call notifications now include the reason for the disconnected call. This can range from the user prematurely hanging up to connection failure due to a weak signal. You’ll also see the reasons recorded in your Call History for future reference.

We can’t wait to let you know about our additional updates in the future! Thanks for your patience, and feel free to send feedback or questions to experts@6ya.com.

Meet the Expert – Lloyd Rosenthal, one of 6ya’s most active Experts

lloyd-rosenthal-circle

Some of us are lucky getting paid for doing what we love, but only a rare few are helping people by doing both. One such person is Lloyd Rosenthal, a long time Fixya expert who’s also a very active member of our new 6ya community. Today we had the chance to sit down with Lloyd and hear a little about his professional background and 6ya experiences.

6ya: Have you always liked to fix things?

Lloyd: At the age of 9 my creative life had bloomed by turning a Schwinn bicycle into a cool 7 ft chopper with a little help from the legs off my sister’s backyard swing set. Making things better was what drove me to invent new and improved things like the fastest and easiest hot dog cooker on the planet. Soon after being schooled in metal shop & electric shop I was invited to a special school to study aeronautics and work with the US Air Force in final design of the F18 in 1975.

6ya: Tell us about your professional background

Lloyd: Being very interested in high end audio I turned my sights on the automotive industry and the rapid development of high fidelity being installed in cars & trucks. Later on I was asked to work with the AMC Racing group and even worked with Don “The Snake” Prudhomme at his street race accessories shop on Forest lane in the heyday of street racing in Dallas while also working at Keller CB and Stereo shop also in Dallas. I then moved to California to Run shops for North Hollywood Radio & Al & Ed’s shops in Santa Monica and Custom Car sounds in Ventura. I also worked briefly at Contempo Van Conversions in their R&D department inventing new items for custom van conversions. Chrysler had then hired me away from Contempo and I worked for them as well as Dodge, Plymouth and AMC/ Jeep which was then bought by Chrysler and bannered under the JEEP- Eagle logo. Soon it was time for me to open my first shop called Chattsworth Auto Sounds and I later purchased two other auto accessory shops. After recognition from many wins at car shows and being published in five different publications for innovations in the car audio and security industry.

6ya: Wow, that’s very impressive! How did you become an Expert on 6ya?

Lloyd: Fixya was a part of my everyday life of helping people to fix their own problems with a little help in answering their questions. I do have my own electronics company but I try not to work too hard at it but I was really happy when the 6ya spin-off app debuted in January 2016 and I was asked to become a 6ya Expert because of all the help I had offered on the Fixya website. I love helping people save money on costly repairs. The automotive industry has given birth to too many parts replacer mechanics that do not know how to properly diagnose these more complicated computerized vehicles we drive today and the consumers are the ones that are paying for all the parts being installed that does not fix the original issues the vehicles have.

6ya: Can you share a few interesting calls you had with 6ya users?

Lloyd: Today I had the pleasure of helping an elderly woman who just needed to find a repair shop in her area to fix her vacuum. I wanted to help her get it fixed right then but sometimes what the consumer wants is what they really need to hear so I looked up the info and gave it to her and she was very happy. I did not think I would be working with 411 but whatever works,…..works!

Sometimes I have the same customer call me about a different problem in a different category and it makes me feel good when they say “I know you have the answer I seek, that’s why I called you”!

I get blessed each day by getting paid for doing something I love to do. Even if I were not getting paid I would still be helping people because helping another human in need is the best feeling of all.

6ya: And which one is your favorite?

Lloyd: I guess the best call I ever received on the 6ya app was a call from a woman who was stuck on the inside emergency lane on a major freeway in the rain during 5 O’clock rush hour with two small children and she wanted to get out and check the radiator due to overheating and asked how to do it. I asked her to please stay put inside the vehicle and I would get her some help. I immediately phoned the Sheriff’s Office to have her removed from harm’s way. The Sheriff’s Office later returned my call and offered thanks and told me that she was in a safe location at a gas station and a mechanic was working to get her on the road again.

6ya: That’s amazing Lloyd! On behalf of the entire 6ya team and all users you helped, I would like to thank you for being such an engaged and passionate member of our team and movement.

 www.6ya.com

6ya is now available on Android and iOS

googleplay app store

Camping Gear Tips from The Experts

Woman and man pitching a tent together

May is a beautiful time get outdoors to enjoy the warmer weather, spring flowers and green pastures. A family camping trip is a great idea, but setting up those old tents can be daunting and knowing which new gear to buy can be equally scary. That’s why our Experts are there to help and we offer a few tips here to get you started.

Tents: Your camping tent will be your biggest purchase. Tents come in a variety of shapes and sizes so you will want to think about your needs before you hand over that credit card.

Read More →

Are You Ready for Season 6 of Game of Thrones?

TV season is just beginning and all our favorite shows have new seasons that are being released.

Let’s start with Game of Thrones. There are so many questions avid watchers want answered.

  • Will Jon Snow come back from the dead somehow?
  • Will we get to see the legendary horns in the world of Westeros?
  • What did Ned Stark promise Lyanna at The Tower of Joy before she died?
  • And why in the world did she die?

All these and so many more questions to be answered in season 6 of the popular HBO show.

Another HBO favorite, Veep, is releasing season 5 and Julia Louis Dreyfus has us all rolling on the floor laughing with her crazy spot-on comedic genius.

Read More →